Q. Who is e2020 Technology Inc.?
A. e2020 is a California solutions provider specializes in cloud based systems for project management.
Q. What experience does the company have?
A. e2020 was founded by a team of engineers and system specialists with over 75 years of collective experience in Civil Engineering and document management software technology. During the past 12 years, we have pioneered and refined the e2020 cloud based project management information system for both mega infrastructure programs as well as complex projects of lesser size.
Q. What is e2020’s business model?
A. e2020 is a SaaS (Solution as a Service) provider. We do not sell software.
Q. What solutions does e2020 provide?
A. We provide web-based Project and Program Management Information Systems. The e2020 proprietary PMIS platform has been mainly deployed for engineering-related projects.
Q. What is the business advantage of e2020's sonlution?
A. e2020 sets up and hosts the system so there is no additional burden on the customers' in-house IT staff. The business benefits are:
- Customized solution based solely on your needs.
- Low initial capital outlay
- High return on investment
Q. Who is currently using e2020's solution?
A. e2020 systems have been used by public and private agencies, CM firms, engineering and environmental consulting firms and private organizations to manage CIP projects, construction projects and Design-Build projects.
Q. Is the e2020 system customizable?
A. Yes. The e2020 system is fully customizable. We work with our customers to understand their business process and configure the system to deliver a built-to-suit solution.
Q. As a customer, do I have to adjust my current workflow in order to use e2020's system?
A. No. e2020 customizes the solution to suit the workflow of the customer's existing operational procedures.
Q. Is the e2020 system easy to use?
A. e2020 user interface is very user-friendly and intuitive. Normally, user training can be accomplished within a couple of hours.
Q. What is the main differentiation between the e2020 system and others?
A. While many other systems are off the shelf products with limited customization capabilities, e2020 is fully customizable.
Q. What are the unique features of e2020’s solution?
A. e2020's primary features are listed below:
- Embedded GIS map
- Integration with scheduling software
- BIM integration
- Fully customized to deliver
- Ad-hoc custom reports
- E-mail archive
- Auto alert of pending items and events
Q. How long will it take to setup a system?
A. Depending on the size and complexity of the project, setup time may vary from four to ten weeks.
Q. Can the e2020 system create reports that match our current report format?
A. Yes. e2020 is able to generate real-time reports in any requested format.
Q. What do I need to use e2020?
A. You only need a Internet capable device with broadband connection.
Q. Do I need to install any program to use e2020?
A. No. e2020 is a web-based system. No client side application needs to be installed.
Q. Does the system work with mobile devices?
A. Yes. It is compatible with various mobile devices.
Q. What kind of technical support does e2020 provide?
A. e2020 provides both e-mail and phone support.
Q. How is the site secured?
A. The site can be accessed via regular HTTP protocol or HTTPS protocol for sensitive information. User access is controlled through the assignment of the users to roles/groups.
Q. How do you handle different levels of users?
A. The e2020 system is password protected and designed for all levels of users. We deliver the appropriate information to the right user.